Privacy Policy

At Neural Horizon, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing our website, services, or communicating with us, you agree to the terms outlined in this policy.

We may collect the following types of information from you:

• Personal details such as your name, email address, phone number, and company name
• Demographic information including location, preferences, and interests
• Technical data such as IP address, browser type, operating system, and device information
• Usage data including pages visited, time spent, and interaction with site elements
• Any information you voluntarily provide via forms, surveys, or direct communications

Your data may be used for the following purposes:

• To provide, personalise, and improve our services
• To communicate with you about updates, newsletters, and marketing offers (with your consent)
• To analyse usage patterns and optimise website performance
• To comply with legal obligations and resolve disputes
• To secure our systems and protect against fraudulent activity

Neural Horizon uses cookies and similar technologies to enhance user experience and gather analytics. These technologies help us understand user behaviour and improve our services. You can choose to disable cookies through your browser settings; however, this may affect site functionality.

We use cookies for:

• Session management
• Traffic analysis via tools such as Google Analytics
• Personalised content and retargeting campaigns

We implement robust physical, electronic, and managerial procedures to safeguard the information we collect. These include encryption, secure data storage, access controls, and regular system audits.

Despite our efforts, no method of transmission or storage can be 100% secure. We encourage users to be vigilant and notify us immediately of any suspicious activity.

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Withdraw consent or object to data processing
• Request deletion of your data in certain circumstances
• Make a complaint about a privacy breach

To exercise your rights, please contact us using the details below.

Our website may contain links to external websites operated by third parties. Neural Horizon is not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before providing any personal information.

Neural Horizon does not knowingly collect personal information from children under the age of 16. If we become aware that such information has been collected without verifiable parental consent, we will take appropriate steps to delete it.

We reserve the right to update or amend this Privacy Policy at any time. Changes will be effective once published on this page. We encourage users to check this page regularly for updates.

The last update to this policy was made on 1 March 2024.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Officer:

• Email: privacy@neuralhorizon.ai
• Phone: +61 2 8000 1234
• Mail: Privacy Officer, Neural Horizon, Level 4, 88 Tech Avenue, Sydney NSW 2000, Australia

For more information, please also read our Terms of Service.